Team ’25 Europe – the unglamorous work of wiring trust into Atlassian’s AI strategy

The future of enterprise AI might hinge less on powerful models than on an unlikely pairing. On one side – software that makes you happy to open your computer in the morning. On the other, teams obsessing over Active Directory permissions and AI citation coverage.

At Team 25 Europe, two separate discussions – a briefing with Josh Miller, CEO of The Browser Company, and an interview with Sherif Mansour, Distinguished Product Manager at Atlassian – reveal how design empathy and governance engineering are shaping a quieter, more credible approach to enterprise AI.

Miller talks about software the way Dieter Rams talked about furniture, emphasizing feeling over functionality. Mansour describes the Byzantine logic of field-level permissions and connector infrastructure. These aren't contradictory visions; they're complementary halves of a challenge that has defeated countless enterprise AI initiatives.

Software as an emotional experience

Josh Miller reflects:

Our big goal was, ‘Hey, what would a ...