Tech »  Topic »  Stop Blaming Consumers For Falling For Scams, Expert Weighs In

Stop Blaming Consumers For Falling For Scams, Expert Weighs In


BACKGROUND:

Following the news that Britons are ‘too polite’ to hang up scam phone calls, coupled with today’s research by Which? revealing ‘smishing’ text messages are on the rise, cybersecurity expert breaks down why consumers aren’t to blame, and how banks and organisations must have our backs. 

The rise in smishing scams are further proof that fraudsters are using more sophisticated methods than ever before. Add this to yesterday’s UK Finance report that, in typical British fashion, consumers are too polite to hang up scam phone calls, and it’s clear that consumers are up against it as they face the most complex psychological traps ever to plague society. As the capabilities of impersonation scams continue to develop, the weapons in a fraudster’s armoury could put them ahead of banks’ own systems. 

Impersonation scams are a huge threat – but this is not the consumer’s fault ...


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