ServiceNow Q2 earnings show AI momentum as company announces 'Agentic Workforce Management' product

ServiceNow reports Q2 2025 subscription revenues of $3.113 billion, representing 22.5% year-over-year growth and beating the high end of guidance - and analyst expectations - as Artificial Intelligence (AI)-powered solutions increasingly drive large customer deals. The results, announced today alongside a new 'Agentic Workforce Management' product, reflect the company's ambition to become the 'central orchestration layer' for enterprise AI.

Current remaining performance obligations (cRPO) reached $10.92 billion, growing 24.5% year-over-year and exceeding expectations. The company sees 89 transactions over $1 million in net new Annual Contract Value (ACV) in Q2, while 528 customers now generate more than $5 million in ACV – up 19.5% year-over-year. The number of customers with more than $20 million in ACV grows over 30%.

Undeniably an excellent set of results. CEO Bill McDermott says:

ServiceNow's outstanding second quarter results continue our long track record of elite level execution. Every business ...