ServiceNow Edge Encryption replacement

ServiceNow has placed Edge Encryption into end-of-renewal status, with full end-of-life planned for December 2028. Organizations that relied on Edge Encryption to protect sensitive data before it reached the ServiceNow platform will need to transition to a new encryption model.

ServiceNow’s recommended path forward is Platform Encryption, which bundles Cloud Encryption and Field Encryption Enterprise, and performs cryptographic operations inside the ServiceNow cloud.

For many organizations, this shift represents a significant architectural change. Moving encryption from a customer-controlled edge proxy to in-cloud encryption affects how organizations manage sensitive data, encryption keys, and security policies across SaaS environments.

If your organization relied on edge-based encryption to maintain control over sensitive data and encryption keys, you may now be evaluating a ServiceNow Edge Encryption replacement that preserves this security model.

What is ServiceNow Edge Encryption – and why is it going away?

ServiceNow Edge Encryption was designed as a SaaS encryption proxy ...