Report Reveals Tool Overload Driving Fatigue and Missed Threats in MSPs

New Heimdal study reveals how tool sprawl creates blind spots, with over half of providers experiencing daily or weekly burnout.

Survey of 80 North American MSPs shows fragmented security stacks drive fatigue, missed threats, and business inefficiency.

Security tools meant to protect managed service providers are instead overwhelming them.

A new study from Heimdal and FutureSafe reveals that 89% of MSPs struggle with tool integration while 56% experience alert fatigue daily or weekly. 

The research exposes a dangerous paradox. MSPs experiencing high alert fatigue are significantly more likely to miss real threats.

The very tools deployed to enhance security are creating blind spots through exhaustion.

The Scale of the Problem

The average MSP now runs five security tools, with 20% juggling seven to ten and 12% managing more than ten.

Only 11% report seamless integration. The remaining 89% must flip between separate dashboards and waste time on manual workflows.

One ...