Report: Next-Gen 911 Systems are Outpacing Cyber Defenses

Research Shows Next-Generation 9-1-1 Ecosystems Lack Critical Cyber Protections Chris Riotta (@chrisriotta) • June 17, 2025

A shift in the United States to Next Generation 911 is outpacing the deployment of cybersecurity safeguards needed to protect them, leading analysts to warn that the rapid modernization environment risks creating ideal conditions for hackers.

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Telecommunications firm Intrado - formerly West Communications - published Tuesday report on the state of 911 technology, warning that "ensuring the cybersecurity of the 911 ecosystem is a hill we must climb faster" to protect the roughly 240 million emergency calls made each year in the United States. The shift "has created both opportunities and challenges," the report says, as evolving services, expanded data flows and next-generation capabilities introduce new cybersecurity risks.

The Federal ...