Qantas Confirms 5.7 Million Impacted by Data Breach

Australian airline Qantas has confirmed that the personal information of 5.7 million customers was compromised after hackers breached a third-party platform used by one of its call centers.

The incident occurred on June 30 and did not impact the company’s operations. None of Qantas’ systems was compromised, the country’s flag carrier said.

On July 7, the company announced that a hacker had made contact, likely for extortion purposes, and that it was working to validate the hacker’s claims.

Right from the start, the airline said the personal information of roughly 6 million customers was stored on the hacked platform, and in a July 9 update it confirmed not only the number of affected individuals, but also the type of information that was compromised.

“After removing duplicate records, our investigation has found that there were 5.7 million unique customers’ data held in the system. Specific data ...