Nine Key Takeaways from Dreamforce 2023

Last week, Perficient attended the largest AI event in the world, Dreamforce, in San Francisco. During the three-day conference, 40,000 Salesforce partners, clients, and vendors got together to hear from Salesforce leadership, industry experts, clients, and a handful of celebrities, as well as get hands-on experience with the Salesforce platform.  

Fueled by generative AI, IDC reports that Salesforce and its partner ecosystem will create a net gain of more than $2T in business revenue and 11.6M jobs by 2028. This solidifies that Salesforce is leading the charge in AI, and Perficient is leaning into the partnership to bring innovative solutions to our clients.  

We learned about new Salesforce capabilities and technologies, heard new product announcements, and connected with peers and clients from across industries. Read on to learn about my top nine takeaways.  

Data, AI, and Trust 

There were several key themes at this year’s Dreamforce, including ...