Major data breach at dealership software firm exposes 766,000 clients - here's what we know

• Motility suffers ransomware attack exposing sensitive data of over 766,000 customers
• Stolen data includes SSNs, driver’s licenses, and full contact details
• Company restored services, launched monitoring, and offers free identity protection for victims

Motility Software Solutions, a company providing car dealership management software (DMS), suffered a ransomware attack recently in which hundreds of thousands of customers lost their sensitive data.

The company confirmed the news in a filing with the Office of the Maine Attorney General, noting the attack took place on August 11, 2025, and was spotted roughly a week later, on August 19.

Motility saw the intrusion after experiencing “unusual activity” within certain servers. That unusual activity turned out to be an encryptor preventing the company from accessing parts of its IT infrastructure.