Kyruus builds a generative AI provider matching solution on AWS

This post was written with Zach Heath of Kyruus Health.

When health plan members need care, they shouldn’t need a dictionary. Yet millions face this exact challenge—describing symptoms in everyday language while healthcare references clinical terminology and complex specialty classifications. This disconnect forces members to become amateur medical translators, attempting to convert phrases like “my knee hurts when I climb stairs” into specialized search criteria such as orthopedics or physical medicine. Traditional provider directories compound this problem with overwhelming filter options and medical jargon, leading to frustrated members, delayed care access, and ultimately higher costs for both individuals and health plans.

Kyruus Health, a leading provider of care access solutions, serves over 1,400 hospitals, 550 medical groups, and 100 health plan brands—connecting more than 500,000 providers with patients seeking care and facilitating over 1 million appointments annually. To address the challenges of healthcare navigation, they ...