Ionos customers fume at mid-contract Plesk hike

Exclusive Hosting biz Ionos is hiking the price of its server instances, blaming an increase in Plesk license costs. Customers have a month to accept the increase or else disable Plesk on their account.

The German business recently sent an email to customers of its virtual private server (VPS) service, notifying them that an extra fee would be levied as of October 30.

This charge comprises a monthly fee of £5 (excluding VAT) per Plesk license, which may not seem like much, but because each server a customer operates has its own Plesk license, the extra costs would soon mount up for anyone running more than a few server instances.

In the letter, seen by The Register, Ionos says that its partner (WebPros International), which provides the Plesk software and associated licenses, has "significantly increased" the price of licenses. "We can only offset these costs to a limited extent and ...