Human Factor Keeps Supply Chains Exposed to Cyberattacks

Kinly CISO Don Gibson on Overlooked Social Engineering Threats and Human Error Anna Delaney (annamadeline) • September 17, 2025

Supply chain attacks are a persistent risk for enterprises worldwide. Despite advances in technical defenses, attackers still succeed by taking advantage of social engineering, inadequate processes and poor verification practices. These factors often open backdoors into organizations, leaving them vulnerable to breaches.

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Don Gibson, CISO at Kinly, said businesses should treat process resilience with the same criticality as compliance frameworks. Paper-based policies alone offer little protection if employees don't know how to respond when pressured by malicious actors posing as trusted entities, he said.

"Trying to get that balance between the supplier and the customer … making sure that the system is actually secure by design, that it is built out from the beginning to make sure it fits the requirements - that ...