How Kantata brings Resource Management into the AI world

Running a service firm is not a piece of cake. Demand can be lumpy. Clients can be demanding. Some projects, like Payroll implementations, all want to go live right at year-end. Add to these issues are the myriad challenges that service people bring to the table. These persons:

• Get sick/ill at the most inopportune time
• Take vacations without considering the impact on the project’s timeline or the critical path
• Quit the firm in the middle of projects
• Get hired away by competitors
• Require training to stay current or meet regulatory certifications
• Have families that might actually want to see them at home from time to time
• Etc.

Seriously, people are not just a planning variable when crafting the initial services proposal. They require continuous monitoring to ensure the project gets completed on-time, on-budget and to the quality standards that the client expects.

Resource Managers are the go-to people ...