How Carrefour is following Walmart's lead as its 2030 AI-enabled transformation kicks in

As French retail giant Carrefour begins what it is being pitched as a new chapter in its 66 year history, this isn’t CEO Alexandre Bompard’s first rodeo; in fact, it’s the third strategic plan he’s had oversight of in the 8.5 years he’s been in the top job.

This latest iteration is known as Carrefour 2030 and it sets out three strategic priorities for the next five years - to win on product offering and customers; consolidate omni-channel growth; and to accelerate performance through AI, tech and data.

On the last point, Bompard says:

The emergence of AI represents a turning point. AI is one of the major strategic bets of Carrefour 2030. And I deliberately refer to this as a bit because we are not yet able to quantify precisely the gains that this revolution will deliver, but we know that those gains will ...