Enterprise hits and misses - AI regulation and job losses capture the headlines, but cybersecurity looms
diginomica.comSecurity and risk management are frequent themes in our enterprise coverage, but: you could argue these topics should be front and center even more. Stuart handles that this week, via his analysis of what went wrong at M&S:
It was 8pm on Easter Saturday when the nightmare began for Archie Norman. That was when his phone rang and the Marks & Spencer Chairman was made aware that the UK retail champion was under cyber-attack from some hostile party. Months later, the company is still picking up the pieces, with normal service unlikely to be resumed until August.
Disconcerting truth: a truly crippling cybersecurity incident can wreak havoc for so long, you're lucky to have customers on the other side. To that point, Stuart adds: "after which the longer term damage repair work will have to get underway with customers." Seven years into a promising omni-channel transformation, the proverbial ___ ...
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