Down and out: Aegon's pension pothole and TfL's mystery 'maintenance'

Sometimes, an extended period of "maintenance" can mean a cyber incident. Other times, it can mean an IT team is struggling to make one system talk to another. The travails of Transport for London (TfL) and pensions manager Aegon are examples at both ends of the spectrum.

Aegon's problems started a few weeks ago, as a Register reader who prefers to be known as "Mr Penguin" noted: things were not well on the organization's website.

Logging in to view pension information was somewhat touch-and-go, and when our intrepid reader managed to connect, he found himself sometimes looking at a single pension and other times at three pensions. As for looking at them in more detail? No chance.

Mr Penguin mused: "They tend to do a lot of maintenance at weekends, and a lot of weekends in a year, but it's normally just offline for a few hours ...