Discord Data Breach: Hackers Access IDs, Billing Details and Support Chats

Discord confirms a data breach via a third-party vendor, exposing government-issued photo IDs, names, emails, and limited billing data of users who contacted customer support. Learn the full risk.

Discord, the popular communication platform known for powering millions of gaming and community servers, has confirmed a security incident involving one of its outside customer service companies, which has resulted in the exposure of personal information for a limited number of users.

Discord issued an official update on October 3, 2025, explaining that an attacker successfully compromised the systems of a third-party customer service provider (apparently Zendesk), gaining unauthorised access to the support agent’s ticket queue, where sensitive customer data was stored. The company emphasised that its own main systems were not directly breached. Investigators found the attacker’s primary goal was to try and demand a financial ransom from Discord.

What Information Was Stolen?

The exposed data belongs only ...