Delta Versus CrowdStrike and Microsoft: Accusations Fly

After IT Outage, Firms Question Why Delta's Competitors Recovered So Much Faster Mathew J. Schwartz (euroinfosec) • August 9, 2024

Delta Air Lines' legal threats against CrowdStrike and Microsoft over its extended IT outage continue to escalate. The airline is doubling down on demands that the two vendors defray the cost of its outage, characterizing the help offered to date as being too little, too late.

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The disagreement stems from a faulty CrowdStrike software update on July 19 that sent 8.5 million Windows hosts into a tailspin of crashing and rebooting, disrupting numerous organizations globally, including hospitals, stock markets, banks and airlines, including American, United and Delta.

Atlanta-based Delta said CrowdStrike-caused disruptions led to 7,000 canceled flights over ...