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Child tax credit problems? Today's top questions, answered

$15 billion in child tax credit payments was sent last week, but many parents are still waiting for checks. 

Last week, the IRS sent close to $15 billion to eligible US families as a part of the expanded child tax credit program. Most parents have received their first payment by direct deposit or mail. However, the advance payments program is facing a few bumps with the first round of payments. Parents are reporting issues and some are still waiting for the extra money. 

If you need to update any banking information or you're experiencing payment problems, you'll need to try to get that fixed by Aug. 2 by using the IRS portals. You can update your banking information, check your payment history to see if a payment was sent, and correct any errors that could be holding up your money. And remember that early payments are optional. It ...

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