Chase Bank Is Now Blocking Some Zelle Charges. Here's How You Can Send Money Instead

The Zelle app may be gone, but Zelle is still available through your bank if it belongs to the Zelle network. If you bank with Chase, however, there's a new policy you should keep in mind.

As of March 23, 2025, JPMorgan Chase reserves the right to block Zelle transactions it believes originated from social media. The bank hopes this will protect customers from scammers, who have swindled people out of hundreds of millions of dollars to date.

Fortunately, there are plenty of other ways to send and receive money digitally. Here's what you need to know.

Read more: Don't Be Fooled by These Devious Venmo, Cash App and Zelle Scams

Why Chase will be blocking Zelle social media charges

Zelle and other digital payment apps, such as Venmo and Cash App ...