Build a scalable AI assistant to help refugees using AWS

This post is co-written with Taras Tsarenko, Vitalil Bozadzhy, and Vladyslav Horbatenko.

As organizations worldwide seek to use AI for social impact, the Danish humanitarian organization Bevar Ukraine has developed a comprehensive virtual generative AI-powered assistant called Victor, aimed at addressing the pressing needs of Ukrainian refugees integrating into Danish society. This post details our technical implementation using AWS services to create a scalable, multilingual AI assistant system that provides automated assistance while maintaining data security and GDPR compliance.

Bevar Ukraine was established in 2014 and has been at the forefront of supporting Ukrainian refugees in Denmark since the full-scale war in 2022, providing assistance to over 30,000 Ukrainians with housing, job search, and integration services. The organization has also delivered more than 200 tons of humanitarian aid to Ukraine, including medical supplies, generators, and essential items for civilians affected by the war.

Background and challenges

The integration of ...