Battered by cyberattacks, is Salesforce facing a trust problem?

It's been a brutal year for Salesforce customers. ZDNET research reveals the CRM giant could be doing more to secure the parts of its platform exploited in recent attacks.

Follow ZDNET: Add us as a preferred source on Google.

ZDNET's key takeaways

• The FBI warned about the alarming trend of compromised accounts.
• The success rate of threat actors could tarnish Salesforce's reputation.
• The most recent wave of attacks was likely preventable.

Since Salesforce's founding in 1999, the company's executive team has made trust the top priority for the organization and its employees. In a post titled "Trust is our #1 value," the company states that "our trust-first culture is based on ensuring that our customers know their data is safe, and theirs -- to be accessed when, where, and how they intend." 

However, recent data thefts involving Salesforce's ...