AWS Partially Restores Service Impacted in Global Outage

Cloud Giant Blames DNS Misconfiguration Akshaya Asokan (asokan_akshaya) , David Perera (@daveperera) • October 20, 2025

Amazon Web Services is recovering from a service outage that impacted its own services and dozens of its clients on Monday including websites of the British government. The cloud computing giant - the world's largest, accounting for roughly a third of the market - blamed a domain name system misconfiguration.

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The disruption affected several widely used applications and services, including British banks Lloyds and Halifax as well as some British government websites including Gov.uk and HM Revenue and Customs. AWS said it detected the issue during the first hours of Monday morning. By 5:27 a.m. EST it said that most services had been restored. Affected companies also included the Amazon.com storefront, Disney+, Ring doorbells, Venmo, McDonald's and encrypted ...