AOL Will Shut Down Dial-Up Internet Access in September

The move will pinch users in rural or remote areas not yet served by broadband infrastructure or satellite internet. Around 175,000 households still use dial-up internet in the US.

After decades of connecting US subscribers to its online service and the internet through telephone lines, AOL recently announced it is finally shutting down its dial-up modem service on September 30, 2025. The announcement marks the end of a technology that served as the primary gateway to the web for millions of users throughout the 1990s and early 2000s.

AOL confirmed the shutdown date in a help message to customers: "AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet. This service will no longer be available in AOL plans."

Along with the dial-up service, AOL announced it will retire its AOL Dialer software and AOL Shield browser on the same date. The dialer software managed ...