Amazon says it expects to cut human workers and replace them with AI

• Amazon CEO Andy Jassy urges workers to be "curious about AI"
• It has has 1,000+ AI services and apps in development or in use
• GenAI and agentic AI could lead to job losses at Amazon

Amazon CEO Andy Jassy has announced advancements in AI, and the technology's integration across many of the company's operations, will likely reduce the firm's headcount over the next five years due to efficiency gains.

In a letter to workers, CEO Andy Jassy boasted that more than 1,000 AI services and apps area already in progress or built, and many more are to come.

Jassy name-dropped a few of the successful deployments and upcoming rollouts, including its next-generation smart personal assistant Alexa+, the AI Shopping Assistant, seller tools and advertiser tools.