AI and Recruitment: How AI Is Reshaping The Hiring Process

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HR is arguably one of the organizational functions that has been most impacted by rapid advancements in artificial intelligence (AI). In fact, I’ve been writing about these impacts since 2017, well before Generative AI (GenAI) made its appearance.

HR has been quick to embrace AI technology. That simply makes sense as it is an organizational function that is highly transactional in nature. That’s particularly true in the talent acquisition process, where paperwork burdens can be high, especially for very large organizations. Wading through hundreds, if not thousands, of applications for a single open position, for instance, can be daunting.

But it’s a double-edged sword. While AI has undoubtedly had a positive impact on the hiring ...