50 AI agents get their first annual performance review - 6 lessons learned

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ZDNET's key takeaways

• McKinsey implemented and observed 50+ agentic AI builds for one year.
• Digital employees require a lot of work to get up to speed.
• AI agents aren't the best answer to all business needs.

By many accounts, AI agents are considered digital co-workers in today's workforce. So, as with human workers, they should be subjected to an annual performance review, right? 

The folks at McKinsey did just that, releasing the results of a one-year performance review of AI agents that the consulting firm had been implementing and observing. How did these digital employees do in their first year on the job? The McKinsey team's conclusions: They require a lot of work to get up to speed; they aren't always the best answer to every business need; and ...