14-hour+ global blackout at Ingram Micro halts customer orders

Exclusive Widespread outages across Ingram Micro's websites and client service portals are being attributed to "technical difficulties." 

The outages at Ingram Micro, one of the world's biggest IT distributors, began at around 2000 UTC yesterday, according to Reg reader reports and social media.

The distie turned over revenue of $12.28 billion in Q1 ended March 29, 2025, with net income of $69.2 million.

Many of its local websites display the same maintenance splash page, complete with contact details for sales and customer service teams.

Managed service providers (MSPs) speaking to The Register reported issues such as being unable to manage their customers' services.

Others complained about being unable to place orders "for critical software backup licenses, but also for hardware."

Ingram's partner portal is reportedly unavailable, ruling out the management of Microsoft 365 licenses, Dropbox licenses, hardware purchases, and more.

Another individual claimed that staff ...