Zoom and NVIDIA redefine enterprise AI with customizable, high-performance models

Zoom Communications and NVIDIA have joined forces to advance the next era of enterprise AI through model customization and hybrid intelligence. The collaboration brings NVIDIA Nemotron open technologies into Zoom’s federated AI architecture to power AI Companion 3.0, enabling faster, smarter, and more adaptive AI experiences across industries such as finance, healthcare, and government.

Zoom’s new hybrid model intelligently routes queries between its Small Language Models (SLMs)—optimized for low latency and specialized skills—and a fine-tuned Large Language Model (LLM) for deeper reasoning. This design enhances enterprise productivity and collaboration while maintaining cost efficiency, accuracy, and performance.

The partnership integrates NVIDIA’s advanced AI infrastructure, GPUs, and NeMo tools to optimize Zoom’s new 49-billion-parameter LLM. This federated approach lets enterprises dynamically select the most efficient AI model for each task, unlocking powerful retrieval-augmented generation (RAG) workflows and seamless interoperability with tools like Microsoft 365, Google ...