Zoho rolls out free agentic tools to help businesses overcome AI adoption hurdles

Zoho announced the implementation of new agentic AI features, embedded across three major product categories, which empower customer growth, save time on routine tasks, and allow users to focus on higher-value work. These tools, now available for free across Zoho’s Collaboration, Customer Experience, and Human Resources offerings, eliminate the key roadblocks that have slowed widespread business adoption of essential AI features.

These agents take advantage of Zoho’s single platform and diverse product suite to utilise data from several apps at once, whether it’s pulling data from multiple text files and PDFs to generate an agreement, scanning Zoho People to see who is on vacation before scheduling a meeting in Calendar, or identifying sales queries within Zoho Mail before automatically converting them into sales leads in Zoho CRM.

“Industry AI adoption has been hampered by a lack of data readiness, difficulty in integrating with legacy systems, and unnecessarily ...