Zebra Study with Oxford Economics: Automation of Workflows Drives 20% Increase in Productivity

 Zebra Technologies Corporation , a global leader in digitizing and automating workflows to deliver intelligent operations, today announced new research in collaboration with Oxford Economics. The study showcases how improving frontline workflows with modern technologies like AI, automation and data improves profitability and enhances customer experience. The study surveyed 1,000 senior leaders across retail, manufacturing, and transportation & logistics and featured responses from India and seven other markets, including the U.S., Mexico, United Kingdom, Germany, Japan, Australia, and New Zealand.

The research also highlights the transformative impact that improved workflows can have within the retail, manufacturing, and transportation & logistics (T&L) industries. For example, retailers reported a 21% improvement in customer satisfaction, manufacturers cited a 19% increase in employee productivity, and T&L leaders reported a 21% increase in productivity with better workflows. In addition, the study indicates AI investments help organizations achieve real-time visibility, generate actionable insights and improve ...