Businesses need greater executive buy-in, implementation across the organization and more robust governance if their intelligent automation deployments are to succeed, according to new research by software firm, Pegasystems Inc. The global study, conducted by research firm iResearch, surveyed 1,000 respondents in C-level, vice-president, and director positions from 12 nations and multiple industry sectors on the maturity of intelligent automation projects today.
The study found that the technology is developing at a breathtaking pace and identified three areas crucial for any organization to consider to become an intelligent automation leader.
- Secure executive buy-in: The vast majority (81%) of intelligent automation deployments today are led by only one individual at the C-level, and these projects may not be reaching their full potential. The 18% of respondents that report across-the-board C-suite buy-in of such projects demonstrate greater collaboration between the business and technical sides of their enterprise, stronger governance, more cross-department ...
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