Sustainability in Digital Payments: Can Technology Help Us Go Green?

By Gali Kishorebabu, Chief Technology Officer, Hitachi Payment Services

As India moves ahead in its digital journey, the surge in digital payments has become one of the biggest game-changers, reshaping the economy and making financial services more accessible than ever. From mobile wallets to UPI to QR codes, digital payments have become an essential part of our daily lives. But while the perks are visible, a big question arises: can digital payments also help build a more sustainable future?

Embracing digital finance is not just about efficiency and speed; it could also be a powerful driver for sustainable development, especially in a country as vast and diverse as India.

A recent report by PwC India highlights just how fast digital payments have taken off in the country. In FY23-24 alone, the digital payment transaction jumped by 42% year-on-year. By FY29, those numbers are expected to triple, soaring ...