SHRM and linkedIn launch transformative talent strategy playbook at SHRM Tech 2.0 2025, spotlighting the future of GCCs in India

In a move to redefine the future of talent in India’s Global Capability Centres (GCCs), SHRM India and LinkedIn unveiled the Talent Strategy Playbook: The Future Starts Now on Day 1 of SHRM Tech 2.0 2025. Launched in front of 2,000+ delegates and 150+ speakers, the report launch marked a pivotal moment in the evolving discourse on AI, digital transformation, and people-first leadership in the workplace.

As India cements its position as a global GCC hub, the playbook addresses the mounting paradox: an abundance of opportunity constrained by acute skill shortages and outdated hiring models. This strategic guide distils insights from India’s top GCC leaders and offers a blueprint for driving innovation through people-first, AI-enabled, and skills-centric workforce strategies.

Key Highlights from the Playbook:

• AI Momentum: Only 13% of GCCs have truly integrated AI across their talent operations, despite 67% using it occasionally ...