Rethinking Automation: Strategy, Scalability, and the Human Factor

By Vimal Nair, Vice President & Global Head for Automation & Testing Services in ITC Infotech &
Divya Darshan Jannu, Intelligent Automation Practice Lead in ITC Infotech

“Change is the only constant”, – Heraclitus (Ancient Greek, 540 BCE). 

Let’s work towards directing the change for human progress in a sustainable value focused path. The advancement of humans and their needs have influenced the evolution of the learning paradigms to support the change. In this modern era where ‘Sustainable Growth’, is the key need, any transformational program is incomplete without ‘Automation’.

In the digital world, automation is typically achieved through scripts and Robotic Process Automation (RPA) technologies. A program which runs as instructed performing repetitive tasks so that humans can focus on progressive activities. This further fuels the need for autonomous capabilities for digital entities. Recent years have seen huge development in the areas of artificial intelligence and ...