NTT DATA research reveals opportunities to overcome challenges and increase benefits of GenAI in healthcare

Research by NTT DATA  reveals that healthcare organisations are struggling to create cohesion between their GenAI ambitions and strategies. More than 80% of healthcare organisation leaders surveyed said they have a well-defined GenAl strategy, but only 40% agreed their GenAl strategy strongly aligns with their business strategy. Only 54% classified their GenAI capability as high performing.

GenAI is already transforming healthcare through enhanced quality of patient and provider experiences as well as better financial outcomes. Yet even greater improvements and return on investment are hindered by challenges in data security, privacy, ethics, and regulatory compliance. These findings are among the highlights of NTT DATA’s new executive insight report, GenAI: The Care Plan for Powering Positive Health Outcomes. The report is based on responses from 425 decision makers and influencers from healthcare organisations across 33 countries.

Key Findings

• 94% of respondents say GenAI accelerates R&D to ...