Medi Assist Launches AI-Driven Platforms to Enhance Healthcare Benefits Ecosystem

Medi Assist has unveiled a suite of AI-powered platforms designed to advance its commitment to creating a more sustainable and efficient health benefits ecosystem. The new platforms are set to enhance member experience, increase transparency, and support long-term sustainability across the health benefits value chain. The announcement follows a year of significant progress for Medi Assist, which has accelerated efforts to improve the cashless healthcare process. Notably, over 400,000 members (15% of all hospital discharges) are now leaving hospitals before the final bill is generated, while 70% of total claims are processed on a cashless basis. Additionally, 85% of cashless claims are digitally submitted, streamlining processes for all stakeholders.

To further strengthen service delivery, Medi Assist has introduced two AI-driven solutions. The first, MAven Guard, is a self-learning platform that ensures transaction integrity by detecting, preventing, and mitigating fraud, waste, and abuse (FWA) in real-time. The ...