India’s companies have AI tools; most workers aren’t using them

By Harjiv Singh, Founder and CEO, CambrianEdge.ai

Nearly 60% of Indian workers now have access to artificial intelligence tools at work, up 50% from last year. But fewer than 60% of those employees use the technology daily, according to Deloitte’s State of AI in the Enterprise 2026 report.

That gap reveals the central challenge facing India’s corporate sector: distributing AI tools has proven far easier than getting people to actually use them.

The pattern mirrors what happened with earlier workplace technologies. Companies rushed to provide email, then collaboration software, then cloud platforms. Each time, adoption lagged behind deployment. With AI, the stakes are higher because the technology fundamentally changes how work gets done rather than simply speeding up existing tasks.

Deloitte found that 84% of surveyed companies have not redesigned jobs around AI capabilities. Most organisations are layering AI onto legacy workflows without rethinking the ...