Iksha Labs Set to Unveil Custom AI Voice Agents for BFSI sector to drive operational efficiency at scale

Iksha Labs has introduced its AI-powered voice agents into the BFSI sector, enabling human-like customer interactions and streamlining debt recovery and payment reminders.

Speaking about the launch, CEO of Iksha Labs, Hitesh Ganjoo, said, “Our voice agents, powered by advanced natural language processing (NLP) technologies, are designed to integrate seamlessly into existing CRM systems. These intelligent agents are already delivering measurable impact—including a 20% reduction in operational staffing needs and a 25%+ increase in financial recovery rates—within weeks of deployment.”

He further added, “With our AI-powered voice agents, we are not just driving efficiency—we’re humanising automation. This technology is enabling BFSI institutions to become more agile, customer-focused, and digitally mature. In our early pilots, we are seeing huge upside to adoption of AI Agents, which can reduce operational bottlenecks and often exceed expectations.”

Transforming BFSI Operations Through AI Voice Tech
Iksha Labs’ AI voice agents have ...