How Encora is building its identity and security foundation for the era of AI agents

As companies rush to embrace AI-native ways of working, identity security is going through one of the biggest shifts it’s seen in years. At Encora, that change isn’t something they’re waiting to react to—it’s already happening, driven by the realization that the old rules built around human users just don’t cut it when autonomous AI agents and machine identities start running large parts of the business.

Earlier this year, Encora kicked off what they’re calling “Encora 2.0.” It’s more than a tech upgrade; it’s a full business evolution. Ankit Agarwal, Vice President of Global Systems and Cyber Security at Encora, puts it plainly: their customers are moving fast toward AI-driven operations, and Encora wants to be ready well before those customers even ask.“We’ve just stepped into Encora 2.0,” Agarwal says. “Our customers are moving ...