HCLTech study underscores the criticality of product-aligned operating models to drive innovation, efficiency and customer value

In a world where digital transformation is no longer optional, HCLTech’s latest research titled The Blueprint to AI-led Operating Model: Mastering the Art of Engineering Value at Velocity, has revealed how Product-Aligned Operating Models (PAOMs) are becoming the blueprint for future-ready organisations.

The report has revealed that 9 in 10 firms with a traditional operating model fail to drive meaningful returns from their investments. In an AI-driven market defined by constant disruption, a product aligned

operating model (POAM) is emerging as the key differentiator. The research surveyed 550 senior IT and business decision-makers across the US, Europe and Asia- Pacific.

Key findings:

• 88% of enterprises are moving towards a PAOMs, with another 12% expecting to implement it within the next 3 years. Yet, 100% report facing implementation challenges.

• Generative AI (GenAI) is a game-changer: Nearly half (47%) believe GenAI will enhance product lifecycle management and decision-making ...