Citrix Fatigue? Why CIOs are exploring an alternative VDI vendor to reduce risk and regain control

By Vijender Yadav, Co-Founder and CEO, Accops

Citrix has long been a dominant player in Virtual Desktop Infrastructure (VDI), supporting remote access and secure application delivery across industries. However, in recent months, many CIOs are rethinking their dependence on a single vendor, particularly in light of support issues stemming from both the OEM and a now-weakened partner ecosystem. The growing shift is being driven by changes in support and renewal pricing, licensing options now largely limited to subscription only, and vendor engagement practices that are creating operational and financial exposure for customers.

What many refer to as “Citrix fatigue” has little to do with the platform’s technical capabilities. Instead, it reflects a growing unease with how the platform is being positioned, priced, and supported under new ownership without any future roadmap.

Escalating Costs and License Restructuring

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