blackNgreen bets big on AI; invests ₹40 Crore in EVA, a voice-first AI Customer Experience product

BlackNgreen unveiled “EVA” – its new advanced voice-first, AI product. Engineered to deliver intelligent, personalised customer experience at scale, the new product was entirely developed in India with a cumulative investment of ₹40 Crore till date. EVA operates seamlessly in 95+ languages, adapting in real time across diverse enterprise platforms.

According to Rahul Gupta, Co-Founder, blackNgreen, “For over a decade, we’ve been at the forefront of digital innovation for telecom operators worldwide. We are applying that same pioneering DNA to AI – the most transformative technology of our time. This isn’t just about a new product – it’s about leading the AI revolution in customer experience, ensuring every brand, in every language, can build meaningful, personalised relationships at scale with their customers. We’re quite excited the way the products have evolved and the early encouraging response.”

Added, Karthik Shankar, Co-Founder, blackNgreen, “We believed in the value so much that ...