AI to dominate cyber incident response by 2028, says Gartner

Artificial intelligence is rapidly moving from being a tool that organizations deploy to becoming a new attack surface that security teams must defend. According to Gartner, the growing use of custom-built AI applications will significantly reshape how enterprises approach cybersecurity over the next few years, forcing security leaders to rethink incident response, compliance, data governance, and identity protection strategies.

In one of its latest cybersecurity predictions, Gartner estimates that by 2028, 50% of all enterprise cybersecurity incident response efforts will focus on incidents involving custom-built AI-driven applications. The shift reflects the speed at which organizations are building AI-powered tools, often without fully understanding the long-term security implications.

“AI is evolving quickly, yet many tools — especially custom-built AI applications — are being deployed before they’re fully tested,” said Christopher Mixter, VP Analyst at Gartner. “These systems are complex, dynamic and difficult to secure over time. Most security teams ...