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AI Ethics: Balancing Automation and Trust


By Express Computer

By Ankush Sabharwal, Founder CEO, CoRover.ai

AI has rapidly evolved from a futuristic concept into a foundational technology shaping how people live, work and interact. In India, AI is no longer just a technological tool, it is transforming daily life, accelerating business growth and redefining digital engagement. Automation is now embedded across personal and enterprise environments through conversational AI, voice-first systems, telephony AI, chatbots and voicebots. As we enter the era of Agentic AI, where systems can autonomously execute tasks and decisions, the focus must shift toward ethics, trust, transparency and human oversight.

Indian enterprises are rapidly adopting domain-specific LLMs and SLMs to build solutions aligned with local business needs and cultural context. Deloitte reports that over 80% of Indian organizations are exploring autonomous agents, while nearly 50% are experimenting with multi-agent systems to optimize complex operations. Generative AI is now automating core functions from customer ...


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